AC Electric was created out of a vision to give customers something while we enjoyed doing it. Our history begins in 1999 when I wrote my first invoice, the satisfaction experienced in giving that customer the product they wanted at a reasonable cost set motion to the start of a company. Elaine and John were two of the nicest people I’ve ever met—God rest their souls.IMG00354-20110117-0831
Originally, the idea was to start a general contracting company and repairing and/or installing whatever a home required. After reading many books from do-it-yourself projects to home remodeling, my favorite trade was electrical. I decided to pursue the electrical field and registered with Polaris University under the Adult’s Training Course. The electrical professor, Doug Lehota, was an extremely knowledgeable instructor who broke things down to the most minute detail.
My studies never stopped after Polaris; it only paved the path to more questions and training. Apart from putting my electrical training experience in the field under residential, commercial, industrial and institutional applications, I continued to further my education by learning other subjects such as computer aided drafting (CAD), lighting load calculations and efficacy, heating, air conditioning, and ventilation principals (HVAC) and plumbing. Understanding the mechanics of a building’s infrastructure has allowed me to understand how certain theories coincide with each other.
When business was slow, I worked for a trades placement company, which included excellent wages and benefits. I can honestly say that when working for someone, money was in abundance; unfortunately, this was not my motivation. Customer satisfaction was my primary influence, and once again I quit my job to work for less money. I can remember it like it was yesterday—2 months working for a company I was once again debt free ( I only owed my supplier). I told my oldest daughter “anything you want—I have money!” A few days later a customer called me about a problem during normal working hours, and I couldn’t say no. I gave my 2 week notice, and was back to struggling as a business owner!
Electrical Contractor ClevelandIn 2010, I quit this time on being naive! In order to provide the satisfaction to my customers, I was going to have to simultaneously provide a positive cash flow and a steady paycheck! I attended many business courses and seminars; reached out to SCORE (branch of the SBA) for guidance; read many books on the subject; attended countless webinars; and, even hired coaches for better business administration. This education is a must for anyone staring a business—maybe even before you even think about what trade to get into!
From a bucket filled with second hand tools running a business out of a one bedroom apartment to an office in Richfield, 3 fully stocked vans, a bucket truck, 17 years of stumbling, and over 1100 of the best customer’s served in NE Ohio, AC Electric is still around! I wake up at 4:15am every morning without an alarm because the motivation of serving you has always been my pleasure!
My education has not stopped; in fact my curiosity has grown exponentially. I train my employees as much as they will allow me to in order for “me” to provide you with the best customer experience you should expect from a contractor! Special thanks to the following customers I’ve adopted like family; you guys have made my efforts worth it!